Shipping Policy

Shipping Policy

We strive to deliver your order as soon as possible. Orders placed on weekdays before 4 p.m. we aim to ship the same day. Yet we cannot always fulfill this promise. In the absence of stock, there may be some delay in the delivery of your order. An estimated delivery time can be found on the product page. If we cannot meet the expected delivery time for any reason, we will notify you as soon as possible.

Prices shown do not include shipping costs. The following rates apply to shipping:

  • No shipping costs for orders over €40.
  • No charge when picking up your order at our location.
  • Unfortunately, we cannot guarantee exactly when the order will be delivered.

Frequently Asked Questions

Here you will find answers to the most frequently asked questions about our electric scooters. Before contacting us, we encourage you to consult this section as you will quickly find the answer you are looking for.

Yes, some electric fatbikes are legal in the Netherlands. However, there are specific rules and regulations you must comply with to ride safely and legally, such as speed limits (up to 25 mph) and the use of bike lanes. Always check local laws and regulations to see what applies.

The speed limit for electric fatbikes in the Netherlands is 25 kilometers per hour. It is important to adjust your speed to the environment and be considerate of other road users.

Wearing a helmet is not mandatory for users of electric fatbikes in the Netherlands. However, it is highly recommended, especially at higher speeds or when driving on busy roads.

Yes, electric fatbikes are allowed to ride on the bike path in the Netherlands. Do be considerate of other fatbikes and pedestrians and respect traffic rules.

It is not mandatory for fatbike owners to take it out, but it is wise. This insurance pays for damage you cause to another person. For example, because you cause damage to someone else’s vehicles with your electric fatbike.

The rules for taking an electric scooter on public transportation can vary. In general, foldable electric fatbikes are allowed on public transportation, provided they are folded and do not cause a nuisance to other passengers.

You can charge your electric fatbike with a regular power outlet. Most electric fatbikes come with a charger that you can plug into a standard outlet. It is important to follow the manufacturer’s instructions for a safe and efficient charging process.

No, you do not need a driver’s license to ride an electric fatbike in the Netherlands. However, it is important to be familiar with traffic and safety guidelines.